Deputy-Ombudsman reprimands the Digital and Population Data Agency for negligence in registering the termination of guardianship

Deputy-Ombudsman Mikko Sarja has issued a reprimand to the Digital and Population Data Services Agency for its unlawful actions. The Agency had neglected the timely recording of the details concerning the end of the complainant’s guardianship and the removal of the restriction of competence in the Register of Guardianship Affairs.

The recording of the details had been delayed by about two months. During this period of time, the complainant had unduly appeared to be under guardianship in the Register, even though the guardianship had already been terminated with a court decision. The Agency’s negligence was likely to make it more difficult for the complainant to independently manage their matters and violated their right to self-determination and appropriate processing of the case.

The Deputy-Ombudsman considered this serious neglect. He has therefore proposed that the State of Finland consider compensating the complainant for the violation of the complainant’s rights. In addition, the Deputy-Ombudsman has decided to investigate the Digital and Population Data Services Agency’s procedures for entering court notifications concerning guardianship matters in the Register of Guardianship Affairs.

The Deputy-Ombudsman’s decision EOAK/2077/2024 has been published on the website www.oikeusasiamies.fi.

For more information, please contact Senior Legal Adviser Juha-Pekka Konttinen, tel. +358 9 432 3338.