Investigations on the Ombudsman's own initiative

Each year, the Ombudsman launches some 30 - 50 investigations on his own initiative. They can relate to shortcomings which have been highlighted in publicity or matters which have emerged, for example, in the course of his on-site inspections.

In 2010 the Ombudsman Jääskeläinen took 63  matters under investigation on his own initiative, decision was made in 52 matters.

Matters chosen for investigation on the Ombudsman's own initiative are examined in the same way as ordinary complaints. Investigation leads to a decision in which the Ombudsman adopts a position on shortcomings in the same way as he does in his decisions on complaints.