Whom can you complain about?
Complaints can be made about authorities and officials. Other persons who perform public functions can likewise be the subjects of complaints.
For example, authorities include:
courts of law
state agncies and institutions
municipal bodies, such as municipal councils and boards
Officials include:
judges
police offices
distraint officers (bailiffs)
mayors
members of municipal councils
building inspectors
social workers
comprehensive school teachers
doctors at health centres
Other bodies discharging public functions include:
state, municipal and church employees
unemployment funds and insurance institutions when they take care of statutory compensation payments, subsidies and pensions
private individuals from whom municipalities purchase social welfare and health care services
By contrast, the Ombudsman's oversight does not include:
The Parliament of Finland nor its members
The Chancellor of Justice
foreign authorities
international organisations
non-profit associations
banks, other businesses or housing companies
members of professions, such as lawyers or doctors in private practice
private persons.
[29/06/11 14:41
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